Leads the development and implementation of an AI-powered interface integrated into an internal analytics tool, enabling users to interact with data insights through natural language queries saving~25K capacity hours for internal users in 2024.
Data Visualization
Manages the design and data visualization strategies of a system for 350+ business users that generates negative margin alerts for stakeholders, securing $40M in margin prevention for Home Depot in 2024.
Cross Functional Collaboration
Iterates designs based on internal team feedback and presents design decisions to stakeholders and the product team using design thinking andUX principles in a fast-paced agile environment.
Remote
Doctor Direct
Jan 2022 — Nov 2022
User Research
Organized and led usability testing sessions, uncovering critical user pain points that once addressed, contributed to a 25% increase in patient portal engagement and a 15% reduction in support tickets within six months.
Design Systems
Built a scalable design system and asset library that improved development efficiency, reducing front-end design and QA time by 20%, saving an estimated $50K annually in development and maintenance costs.
Iterative Work
Quickly created and iterated on user flows, wireframes, and prototypes, enabling faster validation cycles and reducing overall time-to-market for new features by 30%,supporting higher patient satisfaction scores (+12%) post-launch.
Remote
Advanced Dermatology
Jul 2021 — Jan 2022
Prototyping
Redesigned landing page by developing high-fidelity wireframes and clickable prototypes to ensure a better user experience.
Journey Mapping
Proactively planned and conducted user and usability testing to create a better journey for the user when navigating the homepage.
Accessibility
Quickly created and iterated on user flows, wireframes, and prototypes, enabling faster validation cycles and reducing overall time-to-market for new features by 30%,supporting higher patient satisfaction scores (+12%) post-launch.